Refund & Cancellation Policy

Effective Date: December 19, 2025

At Linetask (operated by Anand Associates), we strive to provide the best possible automation and API services. Due to the digital nature of our products (Software as a Service and API consumption), our refund policy is governed by the following terms:

1. No Refund on Digital Services

Since our services involve the consumption of server resources, API credits, and digital automation workflows, we follow a strict No Refund Policy once a purchase is made or credits are utilized.

Subscription Plans: Fees paid for monthly or annual subscriptions are non-refundable, even if you stop using the service mid-term.
API Credits: Any top-up or credits purchased for WhatsApp API or other automation tools are non-refundable and non-transferable.

Note: We recommend starting with a small top-up or a trial plan to ensure our services meet your requirements before making a larger commitment.

2. Cancellation Policy

You may cancel your subscription or account at any time.

How to Cancel: You can cancel your service directly from your dashboard or by emailing us at support@linetask.online.
Effect of Cancellation: Upon cancellation, your service will continue until the end of your current billing cycle. No further charges will be applied, but no pro-rata refund will be issued for the remaining days.

3. Exceptional Cases (Refund Eligibility)

Refunds will only be considered in the following specific scenarios:

Double Deduction: If a transaction amount was deducted twice from your account due to a technical glitch.
Service Failure: If we are completely unable to deliver the service for more than 72 hours due to a fault at our end (excluding third-party downtimes like Meta/WhatsApp servers).

4. Refund Processing Timeline

If your refund request is approved under the exceptional cases mentioned above:

The refund will be processed within 5-7 working days.
The amount will be credited back to the original payment method (Source Account) used during the transaction.

5. Contact Us for Billing Disputes

If you have any questions concerning our return policy or need to raise a billing dispute, please contact us at:

Linetask Support
Email: support@linetask.online
Phone: +91 9368978715

Operational Address:
Anand Associates
Shop No. G 6 B 62, Central Bank Road,
Kamla Nagar, Agra,
Uttar Pradesh - 282005, India.